The Three C’s of Successfully Managing a Remote Team
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According to WeWork, workplaces are “increasingly global.” Modern technology lets a remote team of employees collaborate from wherever they are in the world.
WeWork would know. After all, the coworking company specializes in renting office space to entrepreneurs and remote workers. Thanks to growing interest, WeWork has locations around the world and recently celebrated an Initial Public Offering (IPO).
The recent remote work trend is nothing new. It empowers companies to seek talent outside of their local area, reducing overhead costs on office space while allowing flexible working environments. Whether you live somewhere that’s experiencing brain drain or are trying to save money, remote workers could be a potential solution.
Here are three ways to ensure your remote team is a success.
Clear, open communication is crucial in any workplace. Because you can’t see your coworkers face-to-face in a remote environment, it’s essential to keep everyone informed. Email, video conferencing, online chats, and text messages boost information-sharing, problem-solving, brainstorming, training, and personal growth. It’s no wonder why recent studies link communication to employee retention.
One way to expedite communication is to transcribe notes from calls or meetings. That way, you can share notes with attendees, freelancers, or anyone else who needs to be in the know. Instead of taking notes yourself or hiring someone to transcribe, consider investing in an automated speech-to-text transcription service. With rates as low as 10 cents per minute, many reputable services can provide call notes to your team within minutes.
Thanks to modern technology, managers have a plethora of ways to collaborate with their remote team. For instance, cloud services like Google Suite allow multiple people to view and edit documents together in real-time. Cloud tech keeps documents safe and confidential while providing a history of changes and revisions.
Video conferencing services are a must-have tool for holding online meetings and getting some valuable facetime with your colleagues. There are plenty of affordable options to choose from, like Skype, Zoom, GoTo Meeting, or Google Hangouts. Do some research to find one that suits your team size and budget. Make sure the service you choose has all the features you need, such as muting audio or sharing screens.
Buffer, a tech company that famously employs a 100 percent remote workforce, notes that loneliness can be common among remote employees. To address the issue, Buffer recommends talking openly about loneliness. Make video calls whenever possible and “structure your workdays to help you feel as connected as you need.”
For some people, connection means working from home, surrounded by loved ones. For others, it involves working from a coffee shop or coworking space, surrounded by other entrepreneurs and remote workers. According to Motley Fool, coworking spaces like WeWork foster “a sense of community” among remote workers. Seeking out new environments and new faces can help fight the sense of loneliness that some individuals face.
Additionally, Harvard Business Review recommends helping your remote employees reduce loneliness and burnout. For instance, fight burnout by checking in to see how they’re doing. Praise them often so they know you’re grateful for their work. Lead by example and allow them work-life balance, rather than requiring them to be online at all hours.
According to Toggl, remote work environments are good for companies and employees. Offsite workers are happier, have shorter commutes, and may be more productive than traditional office workers. Meanwhile, employers enjoy reduced overhead costs and a larger hiring pool. Virtual environments aren’t for everyone, and they pose unique challenges. However, by embracing modern tools and trying innovative management techniques, you might find that the remote life is just what your business and your employees need.